Title	Publish Date
Your Product's Lifecycle at Halfpenny Software	1/11/21	Read

Common Questions

Typical questions our clients have

How long will it take to deliver my project?

Typically for marketing websites and smaller projects our time-frame is one week. For larger projects such as web or mobile apps initial delivery can take a month from order date. We provide our clients with updated milestone trackers for their project's build progression each step of the way.
What payment methods are accepted and when is my payment due?

We accept all major payment providers (Debit, Credit and Bank Transfers). Initial project down-payment will be collected as a retainer to begin work on your project. Each milestone progression payment will be collected with client satisfaction approval.
Where is my project hosted at?

We use all major cloud hosting providers such as AWS, Google Cloud, and Digital Ocean. If you have a preference on the hosting provider that can be selected in your client portal.
How will my project be custom designed?

Our team of in-house designers will have you complete a design questionnaire in your client portal. We work to ensure your design matches your business look and feel.
On-going support and maintenance

If you choose to partner with Halfpenny to manage your tech after project completion a service agreement contract for on-going maintenance will be in effect. Major project overhauls or additions will require a new development contract agreement.

Halfpenny Software