Halfpenny Software


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Your Product's Lifecycle at Halfpenny Software 1/11/21 Read


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Common Questions

Typical questions our clients have

  • How long will it take to deliver my project?

    Typically for marketing websites and smaller projects our time-frame is one week. For larger projects such as web or mobile apps initial delivery can take a month from order date. We provide our clients with updated milestone trackers for their project's build progression each step of the way.

  • What payment methods are accepted and when is my payment due?

    We accept all major payment providers (Debit, Credit and Bank Transfers). Initial project down-payment will be collected as a retainer to begin work on your project. Each milestone progression payment will be collected with client satisfaction approval.

  • Where is my project hosted at?

    We use all major cloud hosting providers such as AWS, Google Cloud, and Digital Ocean. If you have a preference on the hosting provider that can be selected in your client portal.

  • How will my project be custom designed?

    Our team of in-house designers will have you complete a design questionnaire in your client portal. We work to ensure your design matches your business look and feel.

  • On-going support and maintenance

    If you choose to partner with Halfpenny to manage your tech after project completion a service agreement contract for on-going maintenance will be in effect. Major project overhauls or additions will require a new development contract agreement.

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